TERMS AND CONDITIONS
Welcome to dhruvvaish.com. dhruvvaish.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at dhruvvaish.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future services or visit or purchase from any business affiliated with us, whether or not included in the dhruvvaish.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
When you visit dhruvvaish.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of dhruvvaish.com or its content suppliers. The compilation of all content on this site is the exclusive property of dhruvvaish.com.
Any violation, illegal or unauthorized usage of our trademarks, whether registered or under registration, will be liable for legal action.
dhruvvaish.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents ; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and
extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of dhruvvaish.com. You may not use any proprietary information (including images, text, page layout, or form) of dhruvvaish.com and our affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing dhruvvaish.com name or trademarks without the express written consent of dhruvvaish.com. Any unauthorized use terminates the permission granted by dhruvvaish.com. You are granted a limited, revocable, and nonexclusive right to create a
hyperlink to the home page of dhruvvaish.com so long as the link does not portray dhruvvaish.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any dhruvvaish.com logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. dhruvvaish.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased from dhruvvaish.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
dhruvvaish.com and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
Prices are inclusive of taxes, but not any custom charges that may occur for international deliveries, or transaction fees that you may be charged by your bank for making a payment in a different currency to your holding account. We reserve the right to adjust any prices or shipping amounts at any time without notice. Also note: we levy 15% extra charges for sizes bigger than XL. We have done our best to display our items as accurately as possible on the site. Please be aware, variations in style, color, size, shape and look may occur. If you are
not satisfied with your purchase, please review our Shipping and Returns section for further assistance.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
If an item correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of suchcancellation.
Please note that this policy applies only to products sold and shipped by dhruvvaish.com.
The prices displayed on this site are quoted in Indian Rupees with approx. conversion rate in US Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.
INTERNATIONAL DUTIES AND TAXES
All of Dhruv Vaish orders are shipped internationally from our warehouse in Delhi, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. Dhruv Vaish takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and
settled by the recipient at the delivery address, and will not provide any refunds in such cases.
Above is not applicable for USA. Orders from USA are shipped on DDP (Delivery Duties Paid) mode.
CANCELLATION BY US
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitation on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications
or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled by us after your credit card has been charged, the said amount will be reversed back in your Card Account.
CANCELATION BY THE USER
We shall not be able to process a cancellation once the order has been placed. Store credit will be provided against the cancellation of an order at our sole discretion, if the goods have not yet been shipped. To cancel a purchase made, please write to us at firstname.lastname@example.org or call our customer service desk on +918287000645 between 11am to 7pm, Monday to Saturday (except National/Public Holidays). Cancellations requests should be sent within 12 hours of purchase or we would be unable to entertain any cancellations. Please note that on any refunds if agreed by us, an amount of 2% will be charged from the total amount in case of Domestic Transactions and an amount of 3% will be charged from the total amount in case of International Transactions.
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.
PRODUCT PROPERTIES AND WASH CARE
All of Dhruv Vaish products are handcrafted. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. We use both vegetable dyes and commercial dyes with the goal of minimizing our impact on the environment while striving for the best color properties. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity.
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate. Reds and blues tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry cleaned.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by dhruvvaish.com on an as is and as available basis. dhruvvaish.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, dhruvvaish.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. dhruvvaish.com does not warrant that this site, its servers, or e-mail sent from dhruvvaish.com are free of viruses or other harmful components and dhruvvaish.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential
You agree to defend, indemnify and hold Ramsons, its respective officers, directors, employees, shareholders, associated entities, agents, successors or assigns, nor any party involved in the creation, production or transmission of this Website harmless from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of the site.
SITE POLICIES, MODIFICATION, AND SEVER ABILITY
Unit of RAMSONS
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